Watch Repairing





You are currently connected to the official website of the company STOYCOS Director of publication:

STOYCOS SARL, company with capital of 4000 € RCS number: Versailles 484 616 396

The online sales service for spare parts, watches, and WatchesUlike accessories managed by the company STOYCOS (hereinafter the website) allows the sale of products to buyers (hereinafter buyers) . The Buyers are hereinafter jointly designated the Members. The WatchesUlike website allows the conclusion of contracts for the sale of Products without the use of auctions. Members are the sole decision makers for the purchase of the Products.

The acceptance of these General Conditions of use of the WatchesUlike website by the Members constitutes a mandate given to WatchesUlike to operate the Transactions carried out on the WatchesUlike website in the following manner.

Version updated on January 9, 2020.

Article 1 - Definitions

WatchesUlike website: means the website allowing the purchase of Products.

Product: means the Products likely to be the subject of a Connection by the WatchesUlike website.

Prohibited Product: this is a counterfeit, prohibited or non-conforming product, which means Products contrary to good morals or unauthorized under legislative, regulatory or contractual provisions. These include Products which are unauthorized copies and which constitute infringing products within the meaning of the Intellectual Property Code or which are sold in violation of selective or exclusive distribution networks.

Compliant Products: means the Products that comply with the description made by STOYCOS.

Buyer: means a Member who has indicated his acceptance of the website's offer.

Member: means in the singular or plural a Buyer likely to make use of the WatchesUlike website after acceptance of the General Conditions. Each Member undertakes to provide exact information as to his identity, address and other data necessary for access to the WatchesUlike website and to update any modification concerning this information. To access the benefit of the WatchesUlike website, all Members must be over 18 years of age.

Price: means the price offered by our Specialists and validated by the Seller for his offer to sell a Product. The Prize constitutes the basis of the WatchesUlike Commission.

Product sheet: designates the description sheet of the Product offered for sale by our WatchesUlike team. This sheet is entirely written by the WatchesUlike team.

Site: means website managed by the company STOYCOS, and accessible at the address

Catalog: means all of the items offered for sale on WatchesUlike.

Article 2 - Purpose

The purpose of these General Conditions of Use for the WatchesUlike website is to define conditions by which Members are authorized to use the WatchesUlike website for the purpose of establishing their Connection.

Article 3 - Sales process

3.1 When a Buyer purchases a Product, the validation of the purchase is effective only when the Buyer makes payment by secure electronic payment directly on the WatchesUlike website.

3.2 The Products will be delivered directly by WatchesUlike within 72 (seventy-two) working hours (excluding weekends and French holidays) following receipt of the full Transaction Price paid by the Buyer . WatchesUlike's services cover a delivery area which extends to mainland France and overseas departments (Guyana, Martinique, Guadeloupe, Réunion), to Europe: Germany, Austria, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Norway, Netherlands, Portugal, United Kingdom, Sweden, Switzerland. International transport is also served: United States, South America, Africa, Asia.

Article 4 - Obligations of WatchesUlike

4.1 WatchesUlike undertakes to ensure the processing of any claim following the sale of a Product on the WatchesUlike website, and this within 72 (seventy-two) working hours (excluding weekends) and French public holidays).

4.2 WatchesUlike is the owner of the Products sold on the Site.

4.3 In case of non-compliance by a Member with the General Conditions of use of the WatchesUlike website as set out herein, WatchesUlike reserves the right at any time to withdraw from the sale the Product concerned, to suspend the account of the Member and block the sums therein until the existing dispute is closed.

4.4 WatchesUlike undertakes to keep confidential the nominative data concerning the Members, and never to communicate it to third parties, in particular to other Members, except in the event of a request from the judicial or regulatory authorities, in particular in the event of detection of a possible criminal offense.

Article 5 - Obligations of members

5.1 By registering with WatchesUlike, the Member has a unique identifier and a strictly personal access code, which he undertakes to keep confidential. Only the Registered Member is authorized to use the WatchesUlike website using the identifier and personal access code. The Member undertakes not to offer any other person access under his identity or his pseudo to the WatchesUlike website. In the event that he becomes aware that another person is accessing it, the Member will inform WatchesUlike without delay and will confirm this information by mail.

5.2 The Member undertakes not to use an identifier that infringes the rights of a third party. The Member will not adopt, for example, an identifier infringing an intellectual property right, a registered trademark, a company name or any data directly or indirectly nominative.

5.3 The Member undertakes not to create or use other accounts than the one initially created, whether under his own identity or that of a third party. Any deviation from this rule must be the subject of an explicit request from the Member and an express and specific authorization from WatchesUlike. The fact of creating or using new accounts under its own identity or that of third parties without having requested and obtained the authorization of WatchesUlike may result in the immediate suspension of the accounts of the Member and all associated services.

5.4 The Member agrees not to buy, directly or indirectly, Prohibited Products.

5.5 The Member shall in particular refrain from buying, directly or indirectly, Prohibited Products, as well as from using information to which he would have access via the WatchesUlike website to proceed with the purchase of such Prohibited Products. The Member undertakes to inform WatchesUlike without delay in the event that he finds the online offer of such Products.

5.6 WatchesUlike reserves the right to immediately suspend the Member's account and to bring to the attention of the competent authorities any purchase on the WatchesUlike website of Prohibited Products.

Article 7 - Specific obligations for buyers

7.1 WatchesUlike may, on an exceptional basis and for the purpose of combating possible fraud, be required to validate the identity of the Purchaser. Failing to provide the information required by WatchesUlike as part of the validation of identity, WatchesUlike may cancel the Transaction operated by the Purchaser.

7.2 The Buyer undertakes to comply with all the laws and regulations relating to the acquisition of goods of all kinds. Likewise, the Buyer is informed that he is likely to be asked by the Administration to pay VAT and customs duties when acquiring Products from Sellers located outside the European Union.

7.3 The Purchaser undertakes to have a standardized mailbox in accordance with the recommendations of the postal services (size of the mailbox, indication of contact details for residents ...)

Article 8 - Complaints and right of withdrawal and mediation

8.1 Complaints

8.1.1 Any complaint relating to a Product, which turns out to be non-compliant with the description must be presented, within a maximum period of 14 (fourteen) clear days from its receipt by the Buyer, to the competent WatchesUlike services by email or registered letter with acknowledgment of receipt. The complaint must be detailed and clearly indicate the reasons for the dissatisfaction. WatchesUlike undertakes to deal as soon as possible and on a case-by-case basis with any complaint brought to its attention and with the aim of best satisfying the interests of the Member. Members will act with all due diligence necessary for the proper resolution of the complaint. They will have to cooperate with the WatchesUlike services and provide them with the supporting documents necessary to process the complaint. They agree to comply with the procedures for handling complaints established below or communicated by WatchesUlike. In case of non-compliance with these terms, the complaint will not be processed.

8.1.2 In the event of a complaint and until the dispute is resolved, the Member's escrow account may be temporarily blocked by WatchesUlike. WatchesUlike also reserves the right to close the Member's escrow Account in the event of numerous complaints against the same Member.

8.2 Failure to receive the order

8.2.1 A complaint of total non-receipt of the ordered Product, deemed founded by WatchesUlike, entails, unless fraud, the reimbursement of the Purchaser.

8.3 Lack of conformity.

8.4 Right of withdrawal

The non-professional Buyer has a Right of withdrawal for purchases made online. The regulatory model of withdrawal form (Decree n ° 2016-884 of 29 June 2016) is available, downloadable and printable on the Site. The right of withdrawal can only be exercised within the period of 14 (fourteen) clear days from the receipt of the Product. The deadline expiring on a Saturday, Sunday or a public or non-working day is extended until the next working day. The Purchaser must notify WatchesUlike of his wish within the time limits by registered mail or by email addressed to WatchesUlike in the "Contact" section of the site. In the latter case, WatchesUlike will immediately communicate to the Purchaser an acknowledgment of receipt of the withdrawal on a durable medium. WatchesUlike will then inform the Purchaser of the terms and deadlines for returning the Product to WatchesUlike, the costs of return transport (defined in article 8.6 below) being borne by the Purchaser.

8.5 In the event of a complaint and / or withdrawal, the Product must be returned unused and complete in the original packaging with all its accessories and documents, its labels and seals duly affixed, in identical or similar packaging to that of the shipment, and this, within a maximum period of 14 (fourteen) days from the sending of the withdrawal. In all cases, the Product must be returned in the same condition as when it was sent. The return transport costs of the Product will then be borne by the Buyer. Any customs duties paid by the Buyer will remain at his expense. The product presentation photos available on the site can be used as a reference in the event of a dispute.

8.6 Approval of the complaint

8.6.1 In the event of a return of a Product made by the Buyer and an approved refund request, subject to verification by WatchesUlike that the returned product is the product delivered and that it has not been voluntarily damaged, WatchesUlike will instruct the receiver to reimburse the Transaction Price. This reimbursement will be made within thirty days of the date of the claim or withdrawal.

8.6.2 When a Product is returned under the conditions provided for in these conditions by the Purchaser to WatchesUlike and the Transaction Price has been returned to it under the conditions set out in chapter 8, the Purchaser thereby renounces to any right in the Product considered which has ceased to be thereby its property. The reimbursements exposed to this article 8 are systematically made by a credit of the Member's account according to the conditions of use and transfer of the sums which are exposed in appendix.

Article 9 - Liability

9.1 Except fault of its share, WatchesUlike cannot be held responsible for any damage suffered by a Member, in particular: loss of operation or information. WatchesUlike cannot be held responsible for any malfunction, breakdown, delay or interruption of access to the Internet or any other event due to its partners or suppliers.

Article 10 - General provisions

10.1 WatchesUlike has the power to modify these General Conditions according to the evolution of its offer and the market. Any modification will take effect immediately for online offers upon notification to Members by any means chosen by WatchesUlike. They will not apply for transactions in progress at the time of their entry into force. Occasionally WatchesUlike may change code, telephone number, dial out, discontinue service for operational, maintenance or emergency or force majeure reasons.

10.2 The Member will connect to the WatchesUlike website using their own telecommunications terminal equipment. WatchesUlike does not provide the Member with any hardware, telephone installation, terminal or other equipment, software or subscription.

10.3 Personal data relating to Members is collected, recorded and stored for a period of 6 (six) years after the last transaction, not exceeding the time necessary for the purposes for which it is collected and processed, in accordance with the provisions of the Law relating to data processing, files and freedoms of January 6, 1978. Members dispose in accordance with articles 34, 35 and 36 of Law 78-17 of January 6, 1978 relating to data processing, files and freedoms of the right of access, interrogation, rectification and deletion of information concerning them with WatchesUlike responsible for the WatchesUlike website. Upon request, the WatchesUlike website will at any time indicate to Members whether data concerning them are recorded, what are these data and Members can obtain a copy of the personal data concerning them. In the latter case, Members may be asked to pay certain costs, it being specified that the payment of these costs may not exceed the cost of reproducing personal data. Any data found to be incorrect will be corrected. To proceed with this request, Members must go to the WatchesUlike website via the "CONTACT" section or by mail by writing to WatchesUlike-1 rue de Gally-78450 CHAVENAY, indicating their names and surnames, as well as their address. e.

For security reasons and to avoid any fraudulent request, this request must be accompanied by proof of identity. After processing the request, this proof will be destroyed.

10.4 In the event of force majeure, the obligations of the prevented party will be suspended, in particular in the event of: - an act or omission of the government or of competent higher authorities, - blocking or failure of the telecommunications networks, - d insurrections, civil war, war, military operations, national or local state of emergency, fire, lightning, explosion, strike, flood, storm, made by a third party.

10.5 The invalidity of one or more clauses of the General Conditions of use of the WatchesUlike website will not invalidate them.

Article 11 - Protection of personal data

In accordance with article 15 of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, the WatchesUlike site is registered with the CNIL. It is recalled that the personal information collected during the recorded transactions is subject to automated processing. The recorded data is used to respond to the various online services offered by WatchesUlike by approving these general conditions of use, the Member agrees to said use of the data concerning him. The Member is also informed that his authorization will be requested for the transmission of said data to the partner members of WatchesUlike. In all cases, within the framework of compliance with IT laws and freedoms, and in application of article 27 of law 78-17 of January 6, 1978, the Member of WatchesUlike has a right of access, of rectification and opposition of data concerning him directly on the website via the "CONTACT" section or by mail by writing to STOYCOS - 1 rue de Gally - 78450 CHAVENAY, indicating name, first name, email address. The Member can access information concerning him at any time and make the modifications he deems necessary from the "MY ACCOUNT" area accessible directly on the site.

Article 12 - Product information

STOYCOS is not an official distributor of the brands we have available for sale. We have no distribution agreement with any of the brands we sell. We are not an authorized distributor and we cannot order products directly from brands other than those on the site. All parts of the website come from the cessation of watchmaking activities following retirement, bankruptcy, loss of license and inheritance.

Article 13 - Terms of payment

You can make your payment:

- Bank transfer

- Visa or Mastercard bank card. PAYBOX secure online payment. Payment system of CREDIT AGRICOLE.

- Personal check for French purchases deliverable in France.

- Urgent cash or international money order.

- Paypal payment for deliveries outside the European Union, the payment email address is